cb9998's Privacy Policy

cb9998 ("we", "our", or "platform") operates a trusted online casino and betting service for users in Bangladesh. This privacy policy fully informs you about how we collect, process, store, and protect the personal information you provide when using our website cb9998.cam.

This policy applies to all services, products, and websites of cb9998. When you register, log in, or use any service on our platform, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.

cb9998 reserves the right to update or change this privacy policy at any time. For significant changes, we will notify you by email or display a notice on the platform. We recommend reviewing this page regularly.

cb9998 uses your information only for specific and legitimate purposes. We never use your information unnecessarily or without authorisation.

3.1 Service Delivery and Operations

• To create and manage your account
• To process deposit and withdrawal transactions
• To operate gaming services properly
• To provide bonuses and promotions
• To ensure customer support

3.2 Identity Verification and Security

• To verify your identity and age (only users aged 21 or above are approved for an account)
• To prevent fraud and fraudulent activity
• To ensure account security
• To take necessary steps to prevent money laundering

3.3 Communication and Service Improvement

• To send important account notifications
• To inform you about promotional offers (with your consent)
• To improve the quality of our services
• To resolve technical issues

3.4 Responsible Gaming

• To monitor your gaming habits and identify problematic behaviour
• To provide self-exclusion and limit-setting features
• To comply with responsible gaming guidelines

cb9998 never sells or rents your personal information. However, limited information may be shared with certain trusted third parties to operate our services smoothly.

4.1 Payment Processors

Necessary financial information is shared with bKash, Nagad, Rocket, and bank transfer service providers to complete your transactions. This information is used solely for the purpose of processing transactions.

4.2 Identity Verification Services

Your name, date of birth, and ID details may be shared with authorised verification services for identity verification when opening an account.

4.3 Legal Obligations

In cases of court orders, government directives, or legal requirements, cb9998 is obligated to provide necessary information to the relevant authorities. In such cases, only the minimum required information is provided.

4.4 Technology Service Providers

We work with certain service providers for the technical operation of our platform. All such parties operate under strict confidentiality agreements and may not use your information for their own purposes.

cb9998 uses cookies and similar technologies to improve your browsing experience and ensure the proper functioning of the platform.

5.1 Types of Cookies

• Essential Cookies: These are necessary to maintain your login session and operate the core functions of the platform. Disabling them will make it impossible to use the service.
• Functional Cookies: Used to remember your preferences such as language and gaming settings.
• Analytics Cookies: Collect statistics to help us understand how our platform is being used. This information is completely anonymous.

5.2 Managing Cookies

You can control or delete cookies through your browser settings. However, disabling essential cookies may cause issues with accessing certain features of the platform.

cb9998 retains your information only for as long as it is needed to provide services or meet legal obligations.

6.1 Retention Periods

• Active account data: For the full duration that the account remains active
• Financial transaction records: At least five years from the date of the last transaction (as required by law)
• Identity verification documents: For a period after account closure to meet regulatory requirements
• Technical logs and cookies: Generally 30 days up to a maximum of 1 year

6.2 Data Deletion Requests

After you request permanent closure of your account, cb9998 will delete or anonymise all personal information beyond legal obligations. To request deletion, email [email protected].

cb9998 uses industry-standard security technologies and practices to protect your information. Our security measures include:

• SSL/TLS Encryption: All data exchanged between your browser and our servers passes through encrypted channels.
• Secure Data Storage: Stored data is kept secure through encryption.
• Access Control: Only authorised staff can access your information within the necessary limits.
• Security Testing: Regular security audits and vulnerability assessments are conducted.
• Two-Factor Verification: Additional verification is activated for suspicious login attempts.

While we work to ensure the highest level of security, 100% security on the internet cannot be guaranteed. Use a strong password for your account security and do not share your login details with anyone.

cb9998 respects your right to data privacy. You have the following rights:

To exercise these rights or for any privacy-related questions, contact us at: [email protected]

cb9998 strictly prohibits minors from accessing the gaming platform. This platform is for users aged 21 or above only.

We do not knowingly collect information from anyone under the age of 21. If we believe a user is below this age limit, we verify the account and close it if necessary.

If parents believe their child has registered on our platform, please contact [email protected] immediately. We will investigate promptly and take the necessary action.

cb9998 periodically reviews this privacy policy and updates it as needed. If there are any significant changes to the policy, we will:

• Send a notification to your registered email
• Display a clear notice on the platform
• Update the "Last Updated" date at the top of this page

If you continue using the platform after the changes, you will be considered to have accepted the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team:

•   Email: [email protected]
•   Live Chat: 24/7 support available in Bengali

Our team is always committed to protecting your privacy. Your information is in safe hands at cb9998.